Trouble Logging in

Logging into VRS is straight forward and uses your email and a password managed by you.

However, sometimes you may have trouble logging in due to the following reasons:

Password Forgotten - Happens to us all
Mis-typed Password - As passwords become more cryptic they become harder to type
Using a password from another site - With so much security needed, different passwords for different sites can cause confusion

Didn't receive an email?

Check your Spam folder

Emails from Vehicle Replacement Solutions will be sent from xxxxxx, please ensure these email addresses are trusted and listed as a safe recipient to ensure they're not regarded as Spam.

Still not received?

Contact VRS team using the contact form on this site

Your Password

When creating your new password, it must be at least 8 characters long and contain a mix of both uppercase, lowercase and numerical characters and contain at least one symbol.

lower case alphabetic (A-Z)
upper case alphabetic (A-Z)
numeric (0-9)
special (!@#,etc.)

Automotiv Holdings Limited trading as Vehicle Replacement Solutions is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers and will receive differing levels of commission from each of them for the introduction. Some of our lenders provide us with a fixed commission per introduction, others provide a commission based upon the amount that you We can introduce you to a limited number of finance providers and will receive differing levels of commission from each of them for the introduction. Some of our lenders provide us with a fixed commission per introduction, others provide a commission based upon the amount that you borrow.

However, the interest rate that you receive is determined by the lender and not by us as the credit broker, and the amount that you borrow is selected by you and you should ensure that you are comfortable with that amount. All finance applications are subject to status, terms and conditions apply, UK residents only, 18's or over, Guarantees may be required

You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations.

If you would like to know how we handle complaints, please ask for a copy of our complaints handling process. You can find information about referring a complaint to the Financial Ombudsman Service (FOS) at www.financial-ombudsman.org.uk